Shipping

Shipping cost is calculated at checkout. We will always use the most reliable and affordable service we can.  

All our packaging is reusable, recycled and/or biodegradable. 

Returns policy

Returns

We want you to love your bag as much as we do. But if it's not quite right you can return your bag to us for a refund within 30 days of purchase. 

To be eligible for a return/refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You will be responsible for paying for your own shipping costs for returning your item. 

Once your return is received and inspected, we will send you an email notifying you that your returned item has been received. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Exchanges

If your product is not quite right and you would like to exchange it for a different one please send us an email at boatfieldflyfishing@gmail.com

Gift returns

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

Shipping

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

To return your product, you should mail it to: Boatfield Fly Fishing, The Cottage, Lofthouse, HG3 5RZ.